Piolo – Answers

The little stand for iPhone 4.

iPhone 4 stand Reviews

We'll let you know what people are saying about Piolo very shortly!

Answers

If your question isn’t answered here please contact us and we will be happy to help. Our contact details are at the bottom of the page.

I'd like to feature Piolo on my website or magazine - where do I start?

Great! We will happily send you some Piolo samples to review if you can email us with a link to your website or Youtube channel. Also this download link contains a zip file with some product images - the resolution is good enough for the web but if you want something higher quality please let us know. 

How long will it take my Piolo to ship?

We process orders from Monday to Friday except Bank holidays. For orders to the United Kingdom we will ship Royal Mail first class and for orders outside of the United Kingdom we ship Airmail. Please note that the following timings should serve only as a guide. If you live in the United Kingdom please allow 5 working days for delivery, allow 11 days for European delivery and up to 17 working days for the rest of the world.

Will I receive a tracking number for my order?

We do not use tracked mail in order to keep the cost down for all our customers. However we do have proof of postage which states your name, address, date and time of shipping. If you're concerned about your order feel free to email us.

How much is postage and packing?

Postage and packing is a flat rate of only £0.80 GBP to anywhere in the world for all orders of a single Piolo whether you live in Oregon or Osaka. For orders of between two and four Piolos we only charge £1.30. For orders of between five and ten Piolos we charge £1.80 and for orders of ten to eighteen Piolos we charge £2.30. We currently ship Piolo in a small padded bag but if we manage to sell a few we'll look into making some special custom packaging.

Can I charge my iPhone while using Piolo?

Yes you can as long as you use your iPhone in landscape view.

Can I use my headphones at the same time as using Piolo?

No problem! Piolo does not cover up the headphone socket or speakers or any other important features.

Can I use it for FaceTime?

Yep.

Can I use the Piolo if I use a bumper or case?

Piolo is designed only for use with iPhone 4 straight out of the box. 

Can I have a Piolo in a different colour?

We will make some new colours soon. If you want to see Piolo made in a particular colour please tell us.

Can I use the Piolo with a 3GS, iPod or another smartphone?

No. Currently we just make Piolo for iPhone 4 and 4S.

What are the images you’ve used on the slideshow?

The images I’ve used on the homepage slideshow are from stuff we've really enjoyed on the iPhone. The first slide is the young Wilderness Explorer Russell from the awesome Pixar film Up, the second is Iron Man, then the Jamie’s Recipies app, District 9 and the brilliant Oscar winning animation Logorama. All are available on iTunes. 

What is Piolo made from?

It’s made from a thermoplastic elastomer which is a mix of plastic and rubber. It means the Piolo has a matte finish, won't scratch your iPhone and is really tough and a little bit bendy. Many Piolos have a swirly texture on the surface from the moulding process and if you are unhappy please get in contact to let us know and we can arrange a refund or exchange.

Can I recycle it?

You certainly can or you could give it to another iPhone 4 owner.

Who runs Piolo?

Hi, I’m Andy and I do with my wife Natalie.

Some helpful tips.

Piolo is not a toy so please don’t give it to young children. Also please don't eat it no matter how hungry you are.

Technical Information

Material - TPE 
Overall dimensions - 65mm x 17 x 7mm
Portrait angle of view - 75°
Landscape angle of view - 45°
Weight - 3g

Terms and Conditions

Try and stay awake for this part. We know its boring but we had to write it.

By placing an order with us it is deemed that you have read, understood, and agreed to our terms and conditions. We reserve the right to add, remove, or change these terms and conditions at any time. 

1 We accept no liability for damage done to your iPhone 4 or any other device from using this product. 

2 We try to communicate clearly the appearance of the product on the website but some differences may be visible between different monitors, printers and the actual product finish. 

3 Our products are for sale subject to availability and our acceptance of your order. We reserve the right to reject your order without reason. If the product you want is unavailable or if your order has not been accepted we will supply a full refund to you. 

4 Prices are quoted in pounds sterling (£) and include VAT. Postage and packaging is extra and is detailed in the Answers section above. 

5 Additional charges outside of the United Kingdom are possible and we can accept no responsibility for this as they are outside of our control. Please contact your customs office for more information. 

6 We reserve the right to change the price of the products at any time. This will not affect products that have already been ordered. 

7 Payment can be made through PayPal using your debit card, credit card or PayPal account. Payment through PayPal shall be subject to PayPal's terms and conditions. For more information go to www.paypal.com 

8 Full payment is taken at the time of placing your order, and we reserve the right to obtain validation of your payment before accepting your order.  If your order is rejected and payment has been accepted, you will receive a full refund from us. 

9 If you are not completely satisfied with the product at the time you have received it, we will happily offer you a replacement or a refund minus postage cost. The item or items must be returned to us and refunds will be processed after we have received the product back from you. Refunds will be issued in the same payment form as tendered at the time of purchase. Please make sure you provide your email address so we can contact you and return any funds owed.

10 All text, graphics, button icons and images belong exclusively to us. All content is protected by international copyright laws.